Customer Reviews
How the review system works:
The Brazil Airport Transfers site went live on 02 March 2014 and since then we've been using the review process below.
Within 36 hours of using our services all customers receive an email requesting they complete an online review of the service and directing them to our online customer review page. The completed review is then posted to the page below for all past and future customers to view.
**10 Feb 2020 - Unfortunately we are currently experiencing an issued displaying the 2000+ reviews we've gathered. We hope to rectify this within the next 48 hours.**
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Excellent"
Friendly driver, very nice car, especially compared with many of the other cars on the road, and great value for money considering the journey time - 2 hours to travel 22kms! No fault of the driver, heavy rain slowed the journey.
Thanks for your review.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"definite imprvement"
the change has been a positive one! Clean, punctual and friendly; only traffic isn't influencable :-)
Thanks for your feedback. Yes, we have upgraded all our vehicles to a modern fleet, all less than 2 years old. All our drivers are friendly, helpful and professional. Unfortunately we can't influence the traffic situation, but at least now all passengers are in a very comfortable car while stuck in traffic! :)
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thank you
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
Perfect service in every way. Driver was wonderful. Strongly recommend!
Thanks so much for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
I'm a frequent visitor to Rio, but this is the first time I've used Rio Transfer taxi service. The driver was waiting on time and was dressed in a suit, and the car was in excellent condition inside and out. Drivers in Rio are wild in comparison with US drivers, however my driver was very calm and I felt comfortable with his driving.
Thanks. Our drivers are especially chosen based on their ability to drive smoothly and anticipate problems in advance.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Peace of Mind"
Last year we booked a bus to get on to take us to the Hotel Miramar.We couldnt find where it went from,and finally had to negotiate with a taxi driver to get to the Hotel.So we decided no more and booked with the Rio Airport Transfer company.On arrival he was there waiting and in a short time we were on our way to the Hotel.We will go back with them to the airport when we leave.I can recommend th
Thanks. Great to know we've met your expectations.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Great Service in Rio"
The driver was prompt and very helpful, great service and i was pleased i booked this method for getting to my hotel
Thanks for your review.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks for taking the time to review our service.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Excellent service! Great service!"
Service excellent! Le chauffeur nous attend dès notre arrivés à l'aéroport avec notre nom c'est vraiment pratique et rapide, il est garé au sous sol, on sort à l'extérieur de l'aéroport déjà dans le taxi. En plus, le chauffeur a été sympathique, la voiture propre et confortable. Une chose très important et que nous avons beaucoup apprécié c'est que le chauffeur ne roulait pas
Thanks for letting us know you were happy with our service.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Very Satisfied"
Hi, Booking and payment were easy, driver was waiting when we came out of customs and did wait a little while whilst an issue of lost bags was resolved. Thank you.
Thanks
Philip Lord, Rio Airport Transfers