Customer Reviews
How the review system works:
The Brazil Airport Transfers site went live on 02 March 2014 and since then we've been using the review process below.
Within 36 hours of using our services all customers receive an email requesting they complete an online review of the service and directing them to our online customer review page. The completed review is then posted to the page below for all past and future customers to view.
**10 Feb 2020 - Unfortunately we are currently experiencing an issued displaying the 2000+ reviews we've gathered. We hope to rectify this within the next 48 hours.**
Puntuality
Easy to find
Comfort of journey
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Value For Money
"Excellent service!"
They are very professional and always on time! I highly recommend Rio Airport Transfer!!!
Thank you.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
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Value For Money
"Sehr guter Service"
Der Fahrer hat wie vereinbart auf uns am Flughafen gewartet. Sehr netter englisch sprechender Fahrer. Hat uns mit dem Gepäck geholfen und uns etwas über seine Stadt erzählt. Moito bem!
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Great Service and Professional"
Was on time waiting for us at the front of our hotel. Great way to travel if you have a large group with lots of suitcases. We had 6 adults and a 16 month old with 7 large suitcases, a stroller and a carseat and had plenty of room. Would recommend Rio Transfer to anyone travelling to Rio!
Thanks so much for your review.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks for taking the time to review our service. Please let me know if there's any areas you think we can improve on.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Excellent Communication"
I was in regular contact with your staff while arranging transportation for conference delegates. Everyone I spoke to or emailed was very friendly and went out of their way to ensure all our transportation needs were met. Thank you.
Great! I'll pass your feedback on to the team.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
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Value For Money
"Great customer service"
Very promt was there waiting when we arrived and even waited around for 1 hour until the rest of our party managed to find us, very helpful and accomodating.
Thank you.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Brilliant Service"
The company are easy going and efficient and both the Driver and Phil in customer service went the extra mile in order to accommodate me. i am so grateful for their help and would always use this service in the future.
Thank you. It was a pleasure assisting you. Please do let us know if we can help again in the future.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Stress free transfer"
After a long flight it was so nice to be picked up from the airport and not have to worry about getting a taxi. The driver was really good, I felt safe and relaxed. He was friendly and even though we didn't speak Portuguese he still managed to point out a few touristy things to us on the drive which was lovely. Great stress free way to start my holiday.
Thanks for your great review of our service.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Met at Astoria hotel 1866 Avenida Atlantica Rio de Janeiro 30 December "
Excellent service. The driver was 5 minutes early. If I could I would give him 6 stars, not 5.
Great! Thanks so much for your review. I will pass your feedback on to the driver that assisted you.
Philip Lord, Rio Airport Transfers