Customer Reviews
How the review system works:
The Brazil Airport Transfers site went live on 02 March 2014 and since then we've been using the review process below.
Within 36 hours of using our services all customers receive an email requesting they complete an online review of the service and directing them to our online customer review page. The completed review is then posted to the page below for all past and future customers to view.
**10 Feb 2020 - Unfortunately we are currently experiencing an issued displaying the 2000+ reviews we've gathered. We hope to rectify this within the next 48 hours.**
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Reliable and pleasant service"
Our transfers to and from Rio airport could not have been better. The drivers arrived in good time with clear signs with my name on. The vehicles were clean, comfortable and the driving very good. There was ample room for our luggage. The two drivers we had were very pleasant and helpful.
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
Service was great. The taxi driver even waited for me to get some cash from the airport which was much appreciated. Totally recommend this service.
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
The drivers for both transfers were polite and friendly. The cars were of high quality and would highly recommend this transfer
Thank you
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Rio transfer"
Exceptional service! My flight was delayed many hours, meaning I was arriving at 3am, and my driver was waiting, ready to pick up!
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks for your review. I notice you provided a 4 star rating for comfort of journey, please let me know if this was due to our vehicle, or to do with the state of the roads, which are being repaired at the moment. As the vehicle is less than 6 months old, I hope it was to do with the state of the roads!
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"The no-worry, hassle-free way to travel"
Take the worry out of transport to and from the airport with Rio Airport Transfer. Our car was very clean and comfortable, and our driver was friendly, engaging and informative, even with the language barrier. I wouldn't hesitate to use this service or recommend it to anyone traveling to Rio.
Thanks for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"worked well"
No comment provided
Thanks
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Welcome sight"
We had an awful flight, 7 hours late but the smiling face holding up a card with our name on at 5 in the morning was a wonderful sight for two very tired travellers.
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Excellent"
The driver was there as scheduled. He (Jorge) was very nice, polite and helpful! All very good! Definitely recommended!
Thanks for your feedback
Philip Lord, Rio Airport Transfers
