Customer Reviews
How the review system works:
The Brazil Airport Transfers site went live on 02 March 2014 and since then we've been using the review process below.
Within 36 hours of using our services all customers receive an email requesting they complete an online review of the service and directing them to our online customer review page. The completed review is then posted to the page below for all past and future customers to view.
**10 Feb 2020 - Unfortunately we are currently experiencing an issued displaying the 2000+ reviews we've gathered. We hope to rectify this within the next 48 hours.**
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Pleasant experience"
No comment provided
Thanks for your feedback
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Great, friendly service. Clean, modern vechicles."
Both drivers were perfect.
Thanks for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Review"
I organised this airport transfer from Rio de Janerio airport to my hotel, by recommendations on Trip Advisor. The man that picked me up was a gentleman; helping me with my heavy bags, opening the door, asking me how my flight was etc. He drove safe, was on time, spoke english and very polite. I felt safe. Im so sorry I don't remember his name though. Would highly recommend this company, thank yo
Thanks. I'll find out who your driver was and pass on your comments.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Very good service"
It was nice to have someone waiting for us when we arrived in Rio. The driver helped us with our luggage and drove us to our hotel. The day of departure, he arrived earlier then ordered, loaded our luggage into his car and drove us back to the airport. We felt safe and comfortable.
Thanks for your review.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"2nd booking in one week"
Excellent -- on time pickup, excellent driver with strong English. Smooth drive, good dropoff. No hassle. This applies to both times I used Rio Airport Transfer in the one week. Would use again without hesitation
Thanks for your review
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
It is the best transportation.
Thank you! We think we're the best too!! Let me know if we can assist with your return transfer.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Transfer Ipanema-Airport"
No comment provided
Thanks
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks for your review of our service.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Easy to schedule and flexible!"
Missed our connection and was able to send an email with an update and driver was on time the following day! Car was clean and driver was friendly and courteous bringing our luggage into the hotel. Will definitely use this service for our return back to the airport.
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
