Customer Reviews
How the review system works:
The Brazil Airport Transfers site went live on 02 March 2014 and since then we've been using the review process below.
Within 36 hours of using our services all customers receive an email requesting they complete an online review of the service and directing them to our online customer review page. The completed review is then posted to the page below for all past and future customers to view.
**10 Feb 2020 - Unfortunately we are currently experiencing an issued displaying the 2000+ reviews we've gathered. We hope to rectify this within the next 48 hours.**
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thank you
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Great service & Great Driver"
Driver was right there to meet us. Very friendly and helpful and good driver. Vehicle was brand new and immaculate.
Thanks for your feedback
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Safe and reliable "
No comment provided
Thank you for your feedback.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Excellent!"
My flight was 20 min delayed, however, it took ages to pass the passport control and collect the luggage. I came out one hour after the plane had landed. The driver was there waiting for me. The driver was courteous, and efficient.
Thanks for taking the time to review our service. Our drivers will monitor your flight to ensure they are waiting, even if your flight is delayed. Drivers will then stay in the arrivals terminal until you exit Customs, even if it takes 2 hours!
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
Not the best in the world, but probably better than most in Rio de Janeiro.
Thanks for your feedback. Please do let me know if there are details we can improve on.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thanks.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Pleased with everything"
No comment provided
Thanks. Great to know we met your expectations.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
"Great dependable Safe Transportation"
They greet you at the airport and wait even if you are late. Plus it's easy to change via their website. If you are at all worried about transportation in Rio please use this company.
Thanks for your review.
Philip Lord, Rio Airport Transfers
Puntuality
Easy to find
Comfort of journey
Customer Service
Value For Money
No comment provided
Thank you
Philip Lord, Rio Airport Transfers
